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For Mattel products including Barbie and Hot Wheels. Fisher-Price and other product families have separate lines.
Source checked 2026-10-12
COMPANY CONTACT REFERENCE
Mattel
Customer Service Number
PUBLISHED PHONE CONTACTTOLL-FREE
Mattel product support — US and Canada
1-800-524-8697For Mattel products including Barbie and Hot Wheels. Fisher-Price and other product families have separate lines.
View sourceSource checked
Toll-free within the listed calling region. Mobile airtime or international charges may apply.
An independent company index. CCE Company Index is not Mattel’s customer service team. Listed company numbers connect to the named company, not this directory.
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Mattel’s consumer support directory distinguishes Mattel products from Fisher-Price, Power Wheels and MEGA. The main line shown here is the US and Canada number for Mattel products such as Barbie and Hot Wheels.
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Source notes
Original company pages are the reference for current details.
Contact dates refer to the individual source check, not a test call. Hours and services can change. Editorial text updated 2026-10-12. Read our methodology.
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