HELP
Open company pageOfficial customer support
Source checked 2026-10-06
COMPANY CONTACT REFERENCE
Macy's
Customer Service Number
PUBLISHED PHONE CONTACTTOLL-FREE
Macys.com customer care
1-800-289-6229Credit accounts, furniture and mattresses have separately labelled contacts on the official page.
View sourceSource checked
Toll-free within the listed calling region. Mobile airtime or international charges may apply.
An independent company index. CCE Company Index is not Macy's’s customer service team. Listed company numbers connect to the named company, not this directory.
01
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WEBSITE
Open company pageOfficial website
Source checked 2026-09-10
02
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Keep sensitive details within the company’s secure channels.
Find the right point of contact for Macy's before starting your request. A marketplace seller and the brand may use different return processes. Availability and eligibility are decided by the provider, not this directory.
- A marketplace seller and the brand may use different return processes.
- For a missing delivery, compare the tracking record with the order confirmation first.
- Locate the order confirmation and identify the store or website that took payment.
03
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04
Source notes
Original company pages are the reference for current details.
Contact dates refer to the individual source check, not a test call. Hours and services can change. Editorial text updated 2026-10-12. Read our methodology.
05
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